At EdZeeta, we strive to provide exceptional learning experiences to our students. We understand that circumstances may arise that necessitate a refund request. Please review our refund policy carefully.
By enrolling in our courses, you agree to abide by this refund policy. We encourage you to carefully consider your commitment before registering for a course with us.
For any refund-related inquiries or requests, please contact our support team at firstname.lastname@example.org. We are here to assist you and address any concerns you may have.
If refund is approved then, your refund will be processed based on the original payment source as follows:
Please be aware that we do not provide cash refunds under any circumstances. If you have any questions or concerns regarding your refund, please do not hesitate to contact our customer support team for assistance at email@example.com.
EdZeeta permits students to request a change of course to an alternative option following these guidelines:
Please note that course changes are allowed only once during the program.
Rescheduling by EdZeeta:
Rescheduling initiated by EdZeeta is governed by the following guidelines:
Rescheduling by Customer:
Rescheduling requests made by customers are governed by the following guidelines:
Process for Rescheduling of Course:
Contact EdZeeta at firstname.lastname@example.org with your course rescheduling request.
Upon approval, complete the “Reschedule Course Form” provided and submit it within 3 business days.
If there is a difference in course costs (if applicable), make the necessary payment and submit the payment receipt to email@example.com.
You will receive confirmation of your course reschedule request within 5-7 business days.
Please note that if the rescheduled course has a higher value, students are required to pay the difference in course fees. However, if switching to a course of lower value, EdZeeta is not responsible for reimbursing the difference in fees.
EdZeeta retains the right to cancel any session or modify the session’s location under circumstances such as unavailability of the instructor, insufficient participants, or force majeure events including earthquakes, fire, floods, riots, curfew, bandhs, protests, strikes, civil unrest, and similar occurrences. Please be aware that our cancellation policy is governed by the following terms:
Please note that while we strive to provide the best learning experience, unforeseen circumstances may occasionally require such actions. Rest assured, we will make every effort to minimize disruptions and provide suitable alternatives.